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    Privacy

    We take your privacy very seriously.

    • We may at times collect information from you which is personally identifiable, from certain pages on our website such as when you choose to contact us, make an order or subscribe to our mailing list.
    • However, this information will only ever be collected when we explicitly request it from you and when you voluntarily give it to us. This information will only be used to administer your account and to provide the products and services you have requested from us.
    • This information is stored on a server for an indeterminate period of time, and may be sent to our store so that we can provide help to you. We would never sell your details to a third party, nor would we ever provide them unless we had your complete consent, which would be sought prior to such an action.
    • Any personal data will only ever be sourced directly from yourselves- we do not receive private information from any other parties.
    • You reserve the right to withdraw consent for the holding of your personal data at any time, whether this be with regard to subscription to the mailing list or our holding of your details for a service we have, or will, provide.
    • However, this website does contain links to, and embedded content from, third party websites over which we do not have direct control. We are therefore not responsible for the privacy policies of such websites, and recommend that you are careful if you choose to supply information to any of these sites that you visit.
    • We reserve the right to change this privacy policy at any time, at our own discretion and without prior notice, so recommend that you visit this page frequently.
    • If you feel that we are not adhering to regulation regarding the handling of your data, you have the right to lodge a complaint with a supervisory authority.
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    Call Out Charges

    The call out fee is for diagnosis only and will be refunded to you by deducting the same amount from your repairs quote (excluding gas repairs)

    Laundry Repair Call Out Charges

    Appliance Freestanding Integrated/Built-in Miele
    Washing Machines £35 £45 £65
    Tumble Dryers £35 £45 £65
    Washer Dryers £35 £45 £65

    Refrigeration Repair Call Out Charges

    Appliance Freestanding Integrated/Built-in Miele
    Fridges £45 £45 £65
    Freezers £45 £45 £65
    Fridge Freezers £45 £45 £65
    American-Style Fridge Freezers £65 n/a n/a

    Cooking Repair Call Out Charges

    Appliance Gas Electric Miele
    Ovens £65 £45 £65
    Hobs £65 £45 £65
    Cookers £65 £45 £65
    Range Cookers £65 £65 £65
    Extractors n/a £45 £65

    Dishwashing Repair Call Out Charges

    Appliance Freestanding Integrated/Built-in Miele
    Dishwashers £35 £45 £65

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